Terms and Conditions for Service Connector Pro

Last Updated: March 21, 2025

1. Introduction


These Terms and Conditions ("Terms," "Terms and Conditions") govern your access to and use of the Service Connector Pro software as a service platform and related services (collectively, the "Service") operated by Service Connector Pro LLC ("we," "our," "us," "Service Connector Pro," or the "Company").


Please read these Terms carefully before using our Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.


2. Definitions


"Account" means a unique account created for you to access our Service."Content" means any information, data, text, software, graphics, messages, or other materials that users upload, post, or otherwise transmit through the Service."User" or "you" means the individual or entity that has registered for and uses the Service."Subscription" means the recurring payment plan that grants you access to the Service features.


3. Account Registration and Eligibility


3.1 Account Creation


To use certain features of the Service, you must register for an account. When you register, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.


3.2 Eligibility


You must be at least 18 years of age to use the Service. By agreeing to these Terms, you represent and warrant that:


You are at least 18 years of ageYou have the legal capacity to enter into a binding agreement with usYour use of the Service does not violate any applicable law or regulation


3.3 Account Termination


We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Termination may occur without prior notice from us in cases including, but not limited to, violations of these Terms.


4. Subscription and Payment


4.1 Subscription Plans


We offer various subscription plans for our Service. The pricing, features, and limitations of each plan are described on our website.


4.2 Payment Terms


All payments are due in advance according to your selected billing cycle (monthly, annual, etc.).By providing a payment method, you authorize us to charge you automatically for your subscription until it is canceled.All fees are exclusive of taxes, which we will charge as applicable.Payments are non-refundable, except as expressly stated in these Terms or as required by law.


4.3 Changes to Pricing


We reserve the right to change our prices at any time. If we change pricing for your subscription plan, we will provide notice at least 30 days before the change takes effect. Your continued use of the Service after the price change constitutes your agreement to pay the new price.


4.4 Cancellation


You may cancel your subscription at any time through your account settings or by contacting

[email protected]

. Upon cancellation, your subscription will remain active until the end of your current billing period, after which it will not renew.


5. User Content and Conduct


5.1 User Content


You retain ownership of any Content you submit, post, or display on or through the Service. By providing Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such Content in connection with providing the Service.


5.2 Content Restrictions


You agree not to use the Service to upload, transmit, or otherwise make available any Content that:


Is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionableInfringes any patent, trademark, trade secret, copyright, or other intellectual property rightsContains viruses, malware, or other malicious codeViolates the privacy or publicity rights of any third partyConstitutes unsolicited or unauthorized advertising or promotional materials


5.3 Conduct Restrictions


You agree not to:


Use the Service in any way that could disable, overburden, damage, or impair the ServiceUse any robot, spider, or other automated device to access the ServiceAttempt to gain unauthorized access to the Service or related systemsInterfere with any other user's use and enjoyment of the ServiceUse the Service for any illegal or unauthorized purpose


6. Intellectual Property


6.1 Our Intellectual Property


The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Service Connector Pro and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.


6.2 License to Use the Service


Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service solely for your internal business purposes.


6.3 Feedback


If you provide us with any feedback or suggestions regarding the Service ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we shall have the right to use such Feedback in any manner we deem appropriate.


7. Warranty Disclaimer


THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.


SERVICE CONNECTOR PRO, ITS SUBSIDIARIES, AFFILIATES, AND LICENSORS DO NOT WARRANT THAT:


THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATIONANY ERRORS OR DEFECTS WILL BE CORRECTEDTHE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTSTHE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS


8. Limitation of Liability


IN NO EVENT SHALL SERVICE CONNECTOR PRO, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:


YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICEANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICEANY CONTENT OBTAINED FROM THE SERVICEUNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT


THE LIMITATIONS OF LIABILITY SHALL APPLY WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.


IN ANY CASE, OUR AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.


SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.


9. Indemnification


You agree to defend, indemnify, and hold harmless Service Connector Pro, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User Content, or your violation of any rights of another.


10. Service Modifications and Availability


10.1 Modifications to the Service


We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


10.2 Service Availability


We do not guarantee that the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Service at any time or for any reason without notice to you.


11. Confidentiality


11.1 Confidential Information


"Confidential Information" means all proprietary and confidential information disclosed by one party to the other, including but not limited to business plans, customer data, financial information, and trade secrets. Confidential Information does not include information that:


Is or becomes generally available to the publicWas known to the receiving party prior to disclosureIs lawfully received from a third party without restrictionIs independently developed without use of Confidential Information


11.2 Protection of Confidential Information


Each party agrees to:


Use the same degree of care to protect Confidential Information as it uses to protect its own Confidential Information, but in no event less than reasonable careNot use any Confidential Information except as necessary to perform its obligations under these TermsNot disclose any Confidential Information to any person except its employees, contractors, and advisors who need to know such information


12. Data Processing and Security


12.1 Data Processing


We will process your personal data and Customer Data in accordance with our Privacy Policy and applicable data protection laws.


12.2 Security Measures


We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


13. Governing Law and Dispute Resolution


13.1 Governing Law


These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.


13.2 Dispute Resolution


Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good faith negotiations. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in Orange County, California, in accordance with the rules of the American Arbitration Association.


13.3 Exceptions to Arbitration


Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or the unauthorized use or disclosure of Confidential Information.


14. General Provisions


14.1 Entire Agreement


These Terms constitute the entire agreement between you and Service Connector Pro regarding the Service and supersede all prior agreements and understandings.


14.2 Waiver


The failure of Service Connector Pro to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.


14.3 Assignment


You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without your consent.


14.4 Force Majeure


We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, or government action.


14.5 Notices


Any notices to us under these Terms shall be given in writing and sent by email to

[email protected]

. Notices to you may be sent to the email address associated with your account.


14.6 Relationship of the Parties


Nothing in these Terms creates any partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and Service Connector Pro.


14.7 Third-Party Rights


These Terms do not confer any third-party beneficiary rights.


14.8 Section Headings


The section titles in these Terms are for convenience only and have no legal or contractual effect.


15. Contact Information


If you have any questions about these Terms, please contact us at:


Service Connector Pro LLC

Email

:

[email protected]

Phone

: (714) 312-3376